Commercial Audits
DIAGNOSE BEFORE YOU DECIDE.
Clear, evidence-led reviews that reveal commercial gaps, quantify opportunities and
turn findings into practical priorities for your hotel.
From focussed to comprehensive.
Choose a targeted review or assess the complete operation of your hotel with our Full Commercial Audit.
Choose the right level of review.
Each audit has a defined purpose and deliverable. We will help you select the most appropriate scope during our initial discovery call.
Mini Brand & Guest Journey Audit
Digital presentation, booking journey, content, trust signals and conversion.
Access Requirements: None
Revenue Performance Audit
Pricing, forecasting, segmentation, LOS controls and reporting.
Access Requirements: PMS access required. RMS and Channel Manager access where used, alongside relevant forecasts, budgets and market reports.
Distribution & Direct Booking Audit
Channel mix, parity, content, commission, direct proposition and booking performance.
Access Requirements: Booking engine, Channel Manager and OTA extranet access. PMS and analytics access where applicable.
Technology & Systems Audit
Delivered in partnership with HotelLogic. This audit reviews: System Integrations, Architecture and Workflow.
Access Requirements: Relevant PMS, RMS, Channel Manager, booking engine and integration access, depending on the agreed scope.
Full Commercial Audit
A complete review with scorecard, opportunity register and prioritised
90-day plan.
Access Requirements: PMS, RMS, Channel Manager, booking engine, OTA extranet and relevant commercial reports, where applicable.