top of page

Privacy Policy.

 

Last updated: November 2025

 

Distinctive Hospitality Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This policy explains how we collect, use, and safeguard your information when you visit our website
www.distinctivehospitality.co.uk, make an enquiry, or engage with our services.

 

1. Who We Are

Distinctive Hospitality Ltd is registered in Scotland.

Registered office: 3 Hill Street, New Town, Edinburgh, EH2 3JP

Email: info@distinctivehospitality.co.uk

 

2. What Data We Collect

We may collect:

  • Name, email, phone number, and enquiry details (when you complete our contact form).

  • Property or business information (if you enquire about management services).

  • Usage data (via cookies and analytics tools).

 

3. How We Use Your Data

We use personal data to:

  • Respond to your enquiries and provide information about our services.

  • Manage our relationship with clients and partners.

  • Improve website functionality and user experience.

  • Comply with legal obligations.

We will never sell or share your data with third parties for marketing purposes.

 

4. Legal Basis for Processing

We process personal data under the following bases:

  • Legitimate interest — to respond to enquiries and manage business relationships.

  • Consent — for optional marketing communications.

  • Legal obligation — to comply with applicable laws.

 

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

6. Your Rights

Under UK GDPR, you have the right to access, amend, delete, or restrict processing of your personal data.

To exercise any of these rights, contact info@distinctivehospitality.co.uk.

If you’re not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk.

 

7. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access,
alteration, or loss.

 

8. Updates to This Policy

We may update this policy periodically. The latest version will always be available on our website.

bottom of page